Aquatic Animal History

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Help Us Understand Your Aquatic Pet’s Health

Please complete our Aquatic Animal History Form before your pet’s visit. This form helps our veterinary team gather important details about your aquatic animal’s environment, diet, behavior, and health concerns.

Because aquatic pets have unique care needs, detailed information helps us provide more accurate and personalized exotic pet care in Soldotna, AK.

If your pet is experiencing urgent symptoms, please call us directly at (907) 262-4581.

Submit Your Aquatic Animal History

Complete the form below before your appointment so our team can review your pet’s history.

Owner Information

Name *

First

Last

Email *

Phone Number *

Fish, Invertebrates & Treatments

Name or Identification *

Common or Scientific Species Name *

Date of Birth

Approximate Age *

Sex *

Origin *

Why are you presenting your fish today? What signs have you seen? *

Do you operate a quarantine system?

Are other species present?

Has any disease been diagnosed in ANY fish or this tank previously?

Formalin, Formaldehyde *

Potassium Permanganate *

Copper *

Salt (Freshwater Fish Only)

Malachite Green *

Antibiotics (e.g., Oxytet, Nitrofurazone, Sulphonamides) *

Antiparasitic Drugs (e.g., Fenbendazole, Metronidazole, Praziquantel) *

What water conditioners have been used in the last 3 months? *

Aquarium Environment

What type of aquarium is used? *

What is the salinity? *

What water source is used? *

What is the water temperature? *

Please explain what water source you are using. *

What percentage of the water is changed? *

What type of water change system do you operate? *

How often do you perform water changes? *

Do you use biological filtration? *

Do you use mechanical filtration (e.g., sponge filters)? *

Do you use chemical filtration (e.g., activated charcoal, chlorine)? *

Do you use ozone? *

Do you use protein skimmers? *

Do you oxygenate the water? *

What décor and furnishings are present (incl. bottom substrate)? *

Are plants present? *

Do you quarantine plants? *

(e.g., presenting

When were plants last added to your aquarium or pond? *

Is additional lighting provided inside the cage? *

What are the number, make, model, and manufacturer of the light source(s)? *

When was the light last replaced? *

How many hours of light are provided each day? *

Is there ever access to direct sunlight (not through glass or plastic)? *

Do you measure ammonia? *

Do you measure nitrite? *

Do you measure pH? *

Do you measure water oxygen? *

How often is the aquarium cleaned? *

What cleaning/disinfectant agents are used? *

Diet & Nutrition

Do you feed any of the following? Please select Yes or No.

Pellets *

Flakes *

Plant Produce *

Invertebrates *

Vertebrates *

Other *

Do you feed any nutritional supplements? *

Please feel free to add any other comments that you feel may be relevant:

Clinic Policies

Twin Cities Veterinary Clinic

Appointment Policies

We require 24 hours’ notice for appointment changes. Our schedule is often full, so timely cancellations help us care for sick and injured pets. Missed, late, or last-minute cancellations may be charged a no-show fee. Late arrivals may need to reschedule. Any fees must be paid before future services.

Same-Day / Work-In / Emergency Visits

Same-day, work-in/walk-in, and emergency appointments may include additional fees and longer wait times. We are not a walk-in clinic and operate primarily by appointment.

Check-In & Arrival

New patients and those needing health certificates should check in 15-30 minutes early and provide prior medical records in advance. Dogs must be leashed; cats and small pets should be in carriers. Pets and children under 12 must be supervised at all times.

Sick Policy

If you have respiratory or flu-like symptoms or recent COVID-19 exposure, please notify us before your appointment. We may ask you to wait in your vehicle while we bring your pet inside. Masks are available on request, and staff can mask upon request.

Payment Policy

Payment is due at the time of service. We accept major credit cards, CareCredit, and cash. We do not offer payment plans. Please discuss financial limits with the veterinarian before treatment. More information is available on our Financial Assistance page on our website at twincitiesvet.com.

Prescription Refills

Please allow 24—48 hours for refill processing. You will be notified when medications are ready. Pets must be current on their annual exam for prescription authorization. We do not work directly with online pharmacies, but written prescriptions are available. Medications can be mailed for an additional fee.

Vaccinations

Patients must be up to date on required vaccines. Rabies vaccination is required by Alaska law. If you have concerns, speak with a veterinarian; medical exceptions may be discussed.

Zero-Tolerance Abuse Policy

We reserve the right to refuse service. Harassment, threats, abusive language, aggressive behavior, or actions that disrupt our staff, clients, or patients will not be tolerated. Clients may be asked to leave immediately, and law enforcement may be contacted if necessary.

Privacy Policy

We do not share personal information with third parties. Client and patient information is kept strictly confidential and is only released with the owner's consent.

Checkboxes *

I agree to the above policies.

Signature *

Clear Signature

Printed Name *

Date *

Aquatic Animal History

Help Us Understand Your Aquatic Pet’s Health

Submit Your Aquatic Animal History

Owner Information

Fish, Invertebrates & Treatments

Aquarium Environment

Diet & Nutrition

Clinic Policies

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